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About our Warranties

Warranties Against Defects

PPI Corporation Pty Ltd - Warranties against defects

PPI Corporation Pty Ltd provides this warranty against defects from the date of purchase of this product for the warranty period specified on the product packaging (PPI Corporation Pty Ltd recommends that you keep the document comprising this warranty and the product packaging with your proof of purchase). If the packaging for this product does not specify any warranty period, no warranty against defects applies to this product.

This warranty excludes defects caused by after sale damage, neglect, abuse, incorrect use or maintenance, use not in accordance with instructions, user error or use of the product outside the purpose or design specifications for the product.  This warranty is void if the product has been modified or attempts to repair the product have been made without the prior written approval of PPI Corporation Pty Ltd.

To make a claim under this warranty:

1.       Please call the 1300 number below and provide PPI Corporation Pty Ltd with the product name and model, a description of the defect and the receipt number, date and place of purchase.  You must meet the costs of this call and any other calls made by you to this number.

2.       A defect product return claim will then be raised by PPI Corporation Pty Ltd and you will be required to send the product and proof of purchase (including date of purchase) in packaging that protects the product from damage to a REPLY PAID address for assessment.

3.       If, following the assessment, PPI Corporation Pty Ltd determines that the defect falls within this warranty against defects, you will be sent a replacement product.  PPI Corporation Pty Ltd will meet the postage costs to send replacement products to you, provided that your address is within Australia.  You must meet the costs of any envelopes, boxes or packages used to post the defective product to PPI Corporation Pty Ltd.

PPI Corporation Pty Ltd

85 Prosperity Place

(PO Box 55)

Geebung QLD 4034

Phone: 1300 771 134                                                                                                             

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits to you given under this warranty against defects are in addition to other rights and remedies you are entitled to under a law in relation to the goods or services to which the warranty relates.

Please Note: This warranty replaces any warranty against defects that might be found within the packaging for this product.

Latest News

At the end of last year, Currumbin Community Special School on Queensland’s Gold Coast, was accepted into the Stephanie Alexander Kitchen Garden program. The school now has their garden up and running, thanks to a little bit of help from Neta.

Queensland Area Sales Managers, Mike Thomas and Dave Edmunds were approached by one of their customers who informed them of what the school was doing. Mike and Dave then decided to go and have a look at the site for the garden and find out how they could help… and help they did. Between the 2 of them Mike and Dave helped to design an irrigation system for the garden and provided the school with all the materials they needed to make it happen.

The students at Currumbin School love their new garden and are getting excited about cooking with fruit, vegetables and herbs that they have grown from scratch. One of the students has been so inspired by the school’s garden he has started up his own landscaping service. The garden has so far been very beneficial to all at Currumbin Community Special School and has embedded a fantastic support network in to the students.

Kitchen Garden Schools thrive in all different types of communities, climates and settings. The program that the Kitchen Garden has to offer helps to inform the students and their surrounding families on the wide-ranging benefits of an enjoyable food education. It teaches everyone involved the invaluable knowledge and understanding of food and of the integral role it plays in each individual’s physical and social wellbeing.

For more information on the Stephanie Alexander Kitchen garden program go to; http://www.kitchengardenfoundation.org.au/


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Category: Latest News

Welcome to the new home of the garden watering and home irrigation experts, Neta. Since the 1940s we’ve been the iconic Australian brand of garden products that are ‘Built to last’. Today, we’re still proudly Australian owned and made, and manufacture our products specifically to meet the needs of Australian backyards. We are also one of the only companies left who manufacture garden hose in Australia.

And now, we’re making the best even better. We’ve refreshed our website and revitalised our brand and packaging to make it easier to choose the right watering solution for you.

Not only that, we will also be regularly providing gardening tips to help you get the most from your garden. 

So take a look around the website and let Neta help you ‘bring your garden to life’.


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Category: Latest News